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Pharmacy
- the mother of invention?
James
Crossley Eno (1827-1915)
Eno's
fruit salt was spread to the four corners of the globe by sailors and
sea-captains

Photo
The Robert Opie Collection
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James
Crossley Eno's is certainly a rags to riches tale: he began selling
the preparation in the 1850s as one of many at his pharmacy in Groat
Market, Newcastle-upon Tyne. By 1876, sales of his fruit salt had
grown to such an extent that he opened a factory at New Cross in
London.
So how did Eno's Fruit Salt become one of the most well known
proprietary medicines of the late 1800s and early 1900s?
Eno
served his apprenticeship at Sandhill, Newcastle and from there
moved on to work as dispenser at the Newcastle Infirmary on Forth
Banks.
On leaving the Infirmary he succeeded to the business of John Burrell
in the Groat Market, Newcastle.
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It
was from this pharmacy that he began to sell the preparation that
later became known as Eno's Fruit Salt.
The
location of his pharmacy in Newcastle, a busy seaport, was an advantage
to Eno. Both sea-captains and sailors purchased his preparation
as a safeguard "against sea-sickness, fever, and change of climate"
for their journeys abroad. Demands for supplies were gradually received
from other retailers and wholesalers, both from surrounding counties
and abroad. Demand
grew to the extent that a small factory was established in Newcastle
- and then the capacity of this was also exceeded.
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In
1878 Eno chose a site in New Cross, south east London to build a
new larger factory in replacement. The factory was built with room
for expansion - still operating from the same site in the 1920s,
showing the faith that he had in his product.
An
article written in 1921 provides a romantic description of the factory
as clean and spacious, well-lit and as comfortable as possible for
staff. In departments ranging from bottle washing and drying to
the laboratory and offices, tasks were broken down to increase speed
and where possible machinery was used in order to "eliminate unnecessary
fatigue". Use of machinery meant that the product was never touched
by hand.
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James Crossley Eno |
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Great
weight is given in writings about the company, to the fact that
staff of J.C. Eno Ltd were well looked after. There was a Works
Committee on which members of management and staff sat on an equal
basis. There was also a staff recreation club in which all staff
were encouraged to participate.
It
was estimated that in the 1920s three out of four ships sailing
from London had a consignment of Eno's Fruit Salt aboard. It was
said that every known method had carried them, from sleighs in the
arctic to caravans in the east! Two of the more remote places that
Eno's was shipped to at this time were Thursday and Easter Islands.
At this time Easter Island only received mail once every nine months!
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Eno
worked practically single-handedly developing the business and heavily
relied on advertising. It is said that he wrote most of the adverts
himself. His great interest in literature and philosophy is reflected
in the adverts' high moral tone. He also hoped they would educate,
including quotations from writers and philosophers as well as events
of the time. Eno's were one of the first suppliers to have full-page
adverts in the press. His form of advertising was new and well received.
Eno
fought hard to retain the sole right to the trade mark 'Fruit Salt'
when it was questioned whether this term was valid under the 1875
Trade Marks Act. Eventually the House of Lords ruled that the words
'Fruit Salt' were so closely linked to Eno that no-one else could
use them unless there was no chance that the public would associate
them with Eno's.
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